FAQ
FAQs for Pursenality
1. What types of bags do you offer?
We offer a wide range of ladies' purses and bags, including tote bags, crossbody bags, clutches, and backpacks. Each style is designed to blend functionality with fashion.
2. How do I choose the right size bag?
We provide detailed size charts and descriptions for each product on our website. If you have any specific questions, feel free to reach out to our customer service team!
3. What materials are your bags made from?
Our bags are crafted from high-quality materials, including genuine leather, synthetic fabrics, and eco-friendly options. Each product description will specify the materials used.
4. Do you offer international shipping?
Yes, we ship internationally! Shipping costs and delivery times will vary depending on your location. Please check our shipping policy for more details.
5. Can I return or exchange my purchase?
Yes! We offer a hassle-free return and exchange policy. Items can be returned within 30 days of purchase, provided they are in original condition and packaging. Please refer to our Returns Policy for more information.
6. How can I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier’s site.
7. Do you offer discounts for bulk purchases?
Yes, we offer discounts for bulk orders. Please contact our customer service team for more information on pricing and availability.
8. How can I contact customer support?
You can reach our customer support team via email at [your email address] or through the contact form on our website. We aim to respond within 24 hours.
9. Are your bags eco-friendly?
We strive to offer eco-friendly options in our collection. Look for products labeled as sustainable or made from recycled materials.
10. How can I stay updated on new arrivals and promotions?
Sign up for our newsletter at the bottom of our website to receive updates on new arrivals, promotions, and exclusive offers!